Shkodra Lake Trips

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Boat Hire
boat hire

Terms & Conditions

Effective Date: 27/03/2024
Last Updated: 27/03/2025

Welcome to Shkodra Lake Trips! These Terms & Conditions govern your use of our website https://shkodralaketrips.com/ (“Website”) and our services. By accessing or using our Website, you agree to these terms. If you do not agree, please do not use our services.

1. General Information

Shkodra Lake Trips (“we,” “our,” “us”) offers boat tours and trip bookings. These terms apply to all users of our Website and services.

2. Booking & Payments

  • Customers must provide accurate information when booking (name, email, phone number).

  • Full or partial payment may be required to confirm a booking.

  • All prices listed on our Website are in [Currency] and are subject to change without notice.

  • Bookings are confirmed only after receiving a confirmation email.

3. Cancellation & Refund Policy

  • Cancellations must be made at least [Specify Timeframe, e.g., 48 hours] before the trip for a full refund.

  • Late cancellations or no-shows may not be eligible for a refund.

  • If we cancel a trip due to weather or unforeseen circumstances, customers will receive a full refund or the option to reschedule.

4. Customer Responsibilities

  • Customers must arrive on time for their scheduled trip.

  • Customers must follow safety guidelines provided by our staff.

  • We are not responsible for personal belongings lost or damaged during the trip.

5. Liability Disclaimer

  • We strive to ensure a safe and enjoyable experience, but we are not liable for injuries, accidents, or losses during the trip.

  • Participation in our tours is at the customer’s own risk.

6. Website Use & Content

  • The content on our Website is for informational purposes only.

  • Users may not copy, distribute, or modify Website content without permission.

  • We are not responsible for errors, inaccuracies, or interruptions in Website access.

7. Privacy & Data Protection

We collect and use customer information according to our Privacy & Cookie Policy.

8. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our Website means you accept the changes.

9. Contact Information

For any questions or concerns, contact us at:

📍 Shkodra Lake Trips : Rruga Hamza Kazazi, Lagjja Kongresi Permetit, Shkoder 4001
📧  Shkodralaketrips@gmail.com